1. Customer Account & Security
You agree to provide true, accurate, and current information when registering on Verdora and placing orders. You are responsible for safeguarding your credentials and all activities occurring under your account.
2. Living Nursery Flora & Natural Variations
Live plants are natural specimens with unique biological character. Foliage fullness, variegation patterns, and exact leaf counts may vary moderately from studio photographs while conforming to stated height and pot specifications.
3. Open-Box Inspection & Finality of Sale
Verdora enforces a strict open-box doorstep inspection. Delivery is signed and finalized after your direct visual confirmation. Due to the delicate biology of unpotted living flora, all completed handovers are non-returnable.
4. Care Guidelines & Post-Delivery Maintenance
Every order includes dedicated care instruction tags. Verdora provides guidance through our plant specialists, but cannot be held liable for physiological decline caused by water stress, inappropriate light positioning, or chemical damage post-acceptance.
5. Pricing, Taxes & B2B GST Compliance
All catalog prices clearly indicate statutory Indian GST and applicable freight costs. B2B corporate customers providing verified GSTIN credentials receive formal tax invoices for Input Tax Credit reconciliation.
6. Marketplace Facilitation & Jurisdiction
Verdora connects horticulturists, nurseries, ceramic crafters, and plant enthusiasts. Inquiries, claims, and resolutions are managed under Indian legal jurisdiction with customer satisfaction at our center.