1. Information We Collect
We gather essential contact credentials (name, email, phone), delivery geolocation coordinates and physical address for delivery dispatch, as well as plant care quiz preferences when opted into.
2. Purpose & Use of Data
Collected data is utilized for generating transit tags, providing real-time tracking SMS updates, authenticating payments via PCI-DSS compliant gateways, and optimizing localized plant care recommendations.
3. Encrypted Transactions & Third Parties
Payment details (card numbers, UPI VPA, CVV) are encrypted end-to-end and directly processed by licensed gateways (Razorpay, Stripe). Verdora servers never store raw credit card credentials or banking pins.
4. Security & Server Protocols
We deploy industry-standard SSL/TLS encryption across all communications, isolated containerized cloud environments, and role-based access controls to safeguard your profile and transaction archives.
5. User Rights & Data Deletion
You hold full rights to view, export, amend, or request deletion of your account and personal history at any time by contacting our Data Protection Officer at support@verdora.in.